Reputation Monitor
● Live sample
CAREEM · OPTIONAL AI CHALLENGE

Detect the signal.
Shape the response.

A simple AI-assisted tool that classifies public media and social mentions by sentiment, reputation risk and topic—then recommends a communications response.

Sample reputation pulse
76
Healthy perception · Stable
INTERACTIVE PROTOTYPE

Analyze a mention

ANALYSIS RESULTConfidence 88%
SENTIMENTNegative
RISK LEVELMedium
TOPICDelivery experience
Why this matters
A service-friction signal. Acknowledge quickly, move details to a private channel and monitor until resolved.
SUGGESTED RESPONSE

We’re sorry this has been frustrating. Please send us your order details by direct message and our team will help resolve this as quickly as possible.

1 · Verify2 · Assign owner3 · Respond4 · Monitor
SAMPLE SIGNALS

From noise to priorities

LINKEDIN · UAE

The airport ride booking flow made a stressful morning surprisingly easy.

Positive · Low risk
X · KSA

My grocery order is late and the delivery time keeps changing.

Negative · Medium risk
TIKTOK · JORDAN

Why was I charged twice for one order? This needs to be checked.

Negative · High risk